Privacy Policy
Ultra Cryo & Recovery
Effective Date: June 2026
IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL 911 IMMEDIATELY.
Introduction
This Privacy Policy ("Privacy Policy") describes the data protection practices of Ultra Cryo & Recovery (henceforth, “Ultra Cryo & Recovery”) ("Ultra Cryo & Recovery," "we," "our," or "us") when you interact with us, our application(s), or website(s). For the purposes of this Privacy Policy, “Personal Information” refers to any information that is linked or reasonably linkable to an identified or identifiable natural person.
We refer to the Websites and other services provided by Ultra Cryo & Recovery together in this Privacy Policy as the "Services." This Privacy Policy is incorporated into our Terms of Use. All capitalized terms used in this Privacy Policy but not defined herein have the meanings assigned to them in the Terms of Use.
If you are a California resident, please review the section regarding Privacy Information for California Residents herein for state-specific rights.
PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND HOW WE HANDLE YOUR INFORMATION. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE THE SERVICES.
Sections of This Privacy Policy
- The Information We Collect and the Sources of Such Information
- Purposes for How We Use Your Information
- Online Analytics and Advertising
- How We Share and Disclose Your Information
- Your Marketing Choices
- Health Information and Third-Party Services
- How We Protect Your Information
- Privacy Information for California Residents
- Retention of Your Information
- Revisions to Our Privacy Policy
- Contacting Us
The Information We Collect and the Sources of Such Information
We obtain Personal Information about you through the means discussed below when you use the Services.
Please note that we need certain types of Personal Information so that we can provide the Services to you. If you do not provide us with such information, or ask us to delete it, the Services may not function as intended.
1. Information You Provide to Us
We collect a variety of Personal Information that you provide directly to us. For example, we collect Personal Information from you through:
- Account and product registration and administration of your account
- Processing your orders and requests for treatment
- Questions, communications, or feedback you submit to us via forms or email
- Requests for customer support and technical assistance, including through online chat functionalities
- Uploads or posts to the Services
- Employment applications you submit
The specific types of Personal Information we collect will depend upon the Services you use, how you use them, and the information you choose to provide. The types of Personal Information we collect directly from you may include:
- Name, address, telephone number, date of birth, and email address
- Information about your medical conditions, treatment options, physician referrals, lifestyle and personal preferences, prescriptions, genetics, medical photos, and lab results or other related health information, such as your physical and emotional characteristics
- Log-in credentials if you create an account
- Billing information, such as shipping address, credit or debit card number, verification number, and expiration date, collected by our payment processors on our behalf
- Identity verification information (e.g., driver's license or other government-issued ID card or number), and your signature (if required for notarization purposes)
- Information about purchases or other transactions with us
- Information about your customer service and maintenance interactions with us
- Demographic information such as your gender, race/ethnicity, and age, marital status and number of children, and similar information in connection with the Services
- Information about others, such as if you share a family or friend's email address or contact information to allow access to your information or name them as an emergency contact
- User-generated content you post in public online forums on our Services or share with other users
- Any other information you choose to directly provide to us in connection with your use of the Services
2. Information We Collect Through Automated Means
We collect certain information about your use of the Services and the devices you use to access the Services.
Our websites:
When you use our Website and app, we collect and analyze information such as your IP address, device types, browser types, browser language, operating system, the state or country from which you accessed the Services, software and hardware attributes (including device IDs), referring and exit pages and URLs, platform type, the number of clicks, files you download, app usage, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, search terms, the date and time you used the Services, error logs, and other similar information.
Location Information:
We may automatically collect general location information (e.g., IP address, city/state, and/or postal code associated with an IP address).
We will ask your permission before collecting your precise GPS location information.
Cookies and Similar Tools:
We use technologies such as:
- Web server logs
- SDKs
- Cookies
- Tracking pixels
These tools help us:
- Recognize your device
- Store preferences
- Understand usage behavior
- Deliver tailored content and advertising
- Perform analytics
- Assist with security and administration
Purposes for How We Use Your Personal Information
We may use your Personal Information to:
- Carry out, improve, and manage the Services
- Facilitate health care services
- Conduct internal research
- Communicate with you
- Provide customer support
- Verify identity and process payments
- Ensure security and functionality
- Deliver personalized content and advertising
- Comply with legal obligations
- Protect against fraud and illegal activity
Online Analytics and Advertising
We may use third-party analytics tools such as Google Analytics and Mix Panel.
Advertising partners (e.g., Facebook, Google AdWords, TikTok, Criteo) may use cookies and similar technologies to deliver relevant ads.
You may opt out using available tools and settings on your browser or device.
How We Share and Disclose Your Information
We may share your information with:
- Affiliates and subsidiaries
- Health care providers
- Service providers
- Advertising networks
- Marketing partners
- Legal authorities when required
- Business partners in case of mergers or transfers
Your Rights and Choices
Depending on your location, you may have rights to:
- Access your data
- Correct your data
- Delete your data
- Request information about data usage
You may submit requests via email.
Your Marketing Choices
You may opt out of marketing communications by following instructions in emails or contacting us directly.
Health Information and Third-Party Services
This section describes how Protected Health Information (PHI) is used and disclosed in accordance with applicable laws such as HIPAA.
How We Protect Your Information
We implement technical and organizational safeguards to protect your data. However, no system is completely secure.
Retention of Your Information
We retain your information only as long as necessary for the purposes described in this Privacy Policy or as required by law.
Revisions to Our Privacy Policy
We may update this Privacy Policy at any time. Continued use of the Services constitutes acceptance of changes.
Contacting Us
Ultra Cryo & Recovery
Privacy Officer: Paul Hooten
EMAIL: Ultracryorecovery@gmail.com
PHONE: (863) 221-4337
ADDRESS: 202 Howard Street, Ste. 4, Auburndale, FL 33823
Medical Advice or Services
IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, YOU SHOULD DIAL “911” IMMEDIATELY.
The content of this website is for informational purposes only and does not constitute professional medical advice, diagnosis, treatment, or recommendations of any kind.
You should always seek the advice of a qualified health care provider regarding any medical condition.
