Learn more about
Ultra Cryo & Recovery
Serving the Polk County, FL area. Ultra Cryo & Recovery specializes in cryotherapy solutions. Discount available. Same or next day appointments. Over 7 years of experience. Call us today.
BUSINESS HOURS
- Mon - Thu
- -
- Friday
- -
- Saturday
- -
- Sunday
- Closed
Closed for Lunch Monday to Friday From 12 PM to 2 PM
Ultra Cryo & Recovery No-Show and Reschedule Policy
At Ultra Cryo & Recovery, we are committed to providing exceptional service and ensuring that all clients have access to our consultation and treatment appointments. To maintain fairness for all clients and protect our team’s valuable time, we have established the following no-show and reschedule policy:
New Consultation No-Show Policy
First No-Show: If a new client books a consultation and fails to attend without prior notice, they will be required to prepay for their next appointment at the time of booking. The prepayment will be applied toward their chosen service.
Prepayment Requirement: The prepaid amount of $149 is non-refundable if the client fails to attend the prepaid appointment.
Reschedule Policy
First Reschedule: Clients may reschedule their consultation one time without penalty if they provide at least 24 hours' notice.
Second Reschedule: If a client reschedules their consultation a second time and fails to attend the next appointment, they will be required to prepay $149 for any future booking. This prepaid amount will be applied toward their chosen service.
Serious Commitment Rule: After two reschedules and a failure to attend, clients must prepay $149 for any future bookings. This policy ensures that our limited consultation spots remain available for those who are committed to pursuing our services.
Additional Notes
We understand that emergencies happen, and we will make exceptions for extreme circumstances at management's discretion.
To help clients manage their schedules, appointment confirmations and reminders will be sent via text and/or email in advance.
We appreciate your understanding and cooperation in helping us provide the best possible service to all of our clients.
Ultra Cryo & Recovery Management
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